Role : AHS Specialist, Account Health Support (AHS)
Company Name : Amazon Dev Center India
Company Website: www.aws.amazon.com/developer
Experience : 0 - 2 Years
Mode of Interview: Virtual
Salary : Not Disclosed
Education : Graduation or equivalent
Location: Hyderabad, Telangana
Hiring Process: Technical Interview, HR Interview
Job Description:
- Meets predetermined and assigned productivity targets and quality standards. Achieves quality (quality audits), while maintaining productivity (tasks per hour).
- Considers the impact these goals have on the Seller, the Buyer, and the Company.
- Works in accordance with the SOP's to provide consistent and great Seller experience on each and every contact.
- Understands and applies knowledge on complex issues, along with directly related tools, SOP's, blurbs, and workflows.
- May perform tasks which are not guided by established policies and procedures.
- Leverages appropriate tools and applications to dive deep into investigation issues using data.
- Demonstrates flexibility to transition within queues and understands/adheres to workflow directions
About Company : Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s most customer-centric company, Earth’s best employer, and Earth’s safest place to work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon.
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