Role : Process Specialist
Company Name : Cognizant
Company Website: www.cognizant.com
Experience : Freshers 0 - 1 Years
Mode of Interview: Virtual
Salary : As per industry standards
Education : Any Graduate
Location: Bangalore
Hiring Process: Written Test, Technical Interview, HR Interview
Job Description:
- They would be required to interact with customers (internal / external) to meet process deliverables.
- Provide information, educate customer, troubleshoot, probe and fix issues.
- Follow up on Waiting/Open issues, feedback and coaching.
- Conduct Quality audits and review of teams’ performance.
- Conduct Huddles and Team meetings.
- Contribute to and participate proactively in knowledge sharing sessions.
- Participate and contribute to organizational activities.
- Act as a buddy for New Hires.
- First level reporting, Conduct peer reviews, Conduct refresher training.
- Collate team performance data for reporting purposes as and when requested by Process and Team Lead.
About Company : Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.Engineering modern business to improve everyday lives
Let us help you discover new ways of operating so you can anticipate and act, as if on intuition.
The biggest brands people rely on every day—rely on our people every day
We use expertise that’s been proven and tested around the globe to help you get ahead of challenges, sense opportunities sooner and outpace change.We help imagine, build and implement technologies to keep our clients constantly aware and responsive.Every day, all around the world, our people engineer impact―with their clients, communities, colleagues and in their own lives.
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