Role : Specialist Reporting Analyst
Company Name : TTEC
Company Website: www.ttec.com
Experience : 2-4 years
Mode of Interview: Virtual
Salary : As per industry standards
Education : Any Graduate
Location: Ahmedabad, Gujarat
Hiring Process: Technical Interview, HR Interview
Job Description:
- Preparing and maintaining daily reports as per prescribed TAT
- Maintaining accuracy of data published and eradicating errors
- Coordination with different departments for execution of key initiatives
- Quick resolution for queries that may come up from stakeholders
- Monitor and identify trends and recommend course of action
- Monitor and audit data quality
- Create data dashboards, graphs and visualizations
- Regular follow up with concerned stakeholders for data requirement
About Company : We design, implement, and deliver transformative customer experiences.
For over 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation to improve CSAT and lower total cost to serve.
We serve many of the world’s most customer-centric brands, and we’d be honored to serve you, too.
TTEC Holdings, Inc. (NASDAQ: TTEC) is one of the largest, global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey.
>>>>>Click Here To Apply<<<<<
