Role : CUSTOMER SERVICE MANAGER
Company Name : GE Renewable Energy
Company Website: www.ge.com
Experience : 3 - 6 Years
Mode of Interview: Virtual
Salary : As Per Industry Standared
Education : Bachelor's degree (Engineering preferred)
Location: Chennai, Tamil Nadu,
Hiring Process: Technical Interview, HR Interview
Job Description:
- Manage storage (BESS) and solar power segment customers, including warranty obligations, service agreements, training, spare parts, inventory management and services orders.
- Support factory equipment projects as on when required.
- Drive customer satisfaction trough effective communication and order management, contract compliance, and meeting expectations with respect to safety, quality, and delivery.
- Meet GE business expectations by managing orders plans, safety, quality, schedule, cost, margin, cash flow, and risks. Communicate goals, deliverables, strategies, risks, and opportunities as required internally within GE.
- Collaborate with internal GE functions and business entities to manage service operations.
- Driving customer experience through effective communication, contract compliance, and meeting expectations with respect to safety, quality, and delivery for services products.
- Protect GE’s reputation and technology in the market place.
- Promote a diverse and inclusive work environment which encourages employees to achieve excellence in all project and service management metrics.
- Storage or Solar power plant sales, design, procurement, construction, operations, maintenance, and/or service experience.
- Expertise on SAP and Service Max tools.
- Strong fundamental working knowledge GE solar and battery storage product sales, manufacturing, testing, and service processes.
- Prior continuous improvement lean experience.
About Company :
GE is committed to delivering innovation and technology to address the energy transition and climate change globally. This includes taking strong actions internally and leading by example.
In 2020, GE committed to a carbon neutrality pledge by 2030 for GE’s Scope 1 and Scope 2 emissions. Given the industrial nature of GE’s businesses and its global supply chain, this is a strong commitment in leading by example. While we are focused on driving absolute reductions to achieve carbon neutrality, where necessary, we will balance remaining emissions with carbon offsets. We anticipate that the majority of our progress toward meeting our 2030 goal will be achieved through absolute reductions of direct emissions and energy use achieved through operational investments, smart power sourcing, and elimination of waste. Our employees are using lean to hold site-specific sustainability assessments, identify energy reduction opportunities, and calculate and track costs and paybacks. LM Wind Power pioneered carbon neutrality in the wind industry and has been carbon neutral since 2018.
>>>>>Click Here To Apply<<<<<
