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Information Technology Partner , Business Navigation, Openings At IKEA

Role :  Information Technology Partner , Business Navigation, 

Company Name :  IKEA


Company Website:  www.ikea.com

Experience :  2 - 4 Years

Mode of Interview:  Virtual

Salary :  As Per Industry Standared 

Education :  Bachelor’s degree in any stream

Location:  Bengaluru, India

Hiring Process:  Technical Interview , HR Interview

Job Description: 

  • Perform and manage planned activities, such as IT installations, upgrades, local rebuilds and maintenance activities according to agreed goals, defined strategies, budget and overall IT investments.
  • Take necessary decisions and actions to solve issues, as well as priorities issues according to business needs in close co-operation with the global Single Point of Contact (Helpdesk) in an efficient and professional manner issues and know when and how to escalate it in the support chain.
  • Perform all daily tasks according to set procedures, rules and guidelines and ensure that they are aligned within the organization.
  • Actively participates in local IT experts network between other PLA units and secure IT communication locally.
  • Provide technical training for onsite support staff and for new hires, including setting up and introducing technical equipment (e.g. laptops).
  • Perform preventive maintenance and routine monitoring to ensure continuous uptime of the onsite IT infrastructure.
  • Responsible for IT security in close co-operation with risk management and information security.
  • Monitor the development of IT technologies and system trends, and evaluate their possible business benefits.
  • Manage relationships with Inter IKEA IT, vendors, contractors, service providers and other stakeholders regarding support, upgrades, bug reporting, change requests, etc. when needed.
  • At any time, act as an ambassador of Inter IKEA values.
  • Support Admin Manager with office running operations. 
  • Support Admin Manager with vendor management and timely invoices.
  • Good Understanding of IKEA Strategic Landscape, especially Purchasing Strategy
  • Good Understanding of IKEA business model and total cost approach
  • Good knowledge of IKEA Purchasing Manual, Information Security Working Method and how to use them in the daily job tasks.
  • Good knowledge of the end user's needs and IKEA business processes
  • Good knowledge of IT service management, processes and toolsets, procedures and guidelines
  • Good knowledge of the IKEA IT system landscape (common and local) and how it works for the IKEA business
  • Good knowledge of the IKEA IT infrastructure standards and technical environment
  • Good knowledge of the IKEA IT organization and its different roles IT Steer/Demand/Delivery
  • Good knowledge of Purchasing Operations systems, processes and regulations,
  • Deep understanding of business impact upon service requests and incidents
  • Deep knowledge of software, hardware, IP networks and voice communication
  • Good knowledge of project management tools and methodology

  About Company :  

IKEA is a global leader in life at home. Founded in Sweden in 1943, IKEA is now a worldwide retailer of affordable, well-designed products and solutions for every room in your home. Our values and optimism are shared with millions of co-workers and customers around the world. Along with our desire to champion sustainable living, responsible sourcing, and communities in need of support.

Product safety is a top priority for IKEA. It’s integrated into our ways of working. Our entire business, from the supplier to the co-workers on our store floors, work towards safety day-in, day-out. At IKEA we believe that children are the most important people in the world and the safety of our products especially children’s products is of the highest priority.

 IKEA has 75 years’ experience in everyday life at home. For years, IKEA has taken a proactive approach to develop innovative solutions to further enhance product safety and user-friendliness. For example, IKEA was one of the first furniture companies to introduce cordless blinds and to phase out harmful chemicals.



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