Operator- India Openings At Pinkerton

Role :  Operator- India

Company Name : Pinkerton

Company Website: www.pinkerton.com

Experience : Freshers 0 - 4 Years

Mode of Interview:  Virtual

Salary :  As Per Industry Standared

Education :  Any Graduate

Location: Hyderabad, Telangana

Hiring Process: Wrotten Test, Technial Interview, HR Interview

Job Description: 

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• Proper email communication regarding alarms as per the process
• Receiving proper shift handing and taking over of pending alarms action list.;
• Management of Alarms and ascertaining the priority of alarms and dispatching.
• Acknowledging alarms priority wise as laid down in SLA.
• Updating tickets received (Trouble Ticket) and assigning to the concern and follow up/closure.
• Creating tickets for malfunctioning, excessive alarms etc.
• Working in coordination with BAC throughout the shifts
• General usage and navigation of Security cameras and raising TT for issues
• Updating shift supervisor regarding escalation for remedial actions
• All other duties, as assigned.
• Open to work in shift 24*7 operations and 6 days a week.
• Excellent instructional, customer service, written and verbal communication skills.
• Ability to multitask in a fast-paced, at times stressed work environment.
• Constant learning of new tools and innovations.
• Flexibility to work all shifts, and willingness to assist the team with overtime when needed.
• Good working knowledge of Microsoft Office suite and Windows OS
• Self-motivated, curious, and knowledgeable pertaining to news and current events.
• Computer skills; Microsoft Office.

About Company :

Risk management and security is not just what we do — it’s our calling.

We trace our roots back to 1850, when Allan Pinkerton founded Pinkerton’s National Detective Agency. During our rich history, we’ve created the forerunner to the U.S. Secret Service, hired America’s first woman detective, and have remained the industry leader in developing innovative security and risk management solutions for national and international organizations.

Today, we combine our 170 years of legacy and institutional knowledge with technology informed by our expertise to protect and create value for our clients across the globe. From brains to boots, we purposefully infuse integrity, vigilance, and excellence into our work. Our connected network of resources allows us to learn, anticipate, and deliver new and specialized solutions that span the spectrum of our clients’ needs, from strategy to implementation. No matter when, no matter where, we pride ourselves on being there for you.

Being a Pinkerton agent means we are your trusted partner. Because at Pinkerton, we never sleep.

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