Role : Service Now
Company Name : The Adecco Group
Company Website: www.adeccogroup.com
Experience : Freshers 0 - 1 Years
Mode of Interview: Virtual
Salary : As Per Industry Standared
Education : BCA- Bachelor of Computer Application, MCA - Master Of Computer Application, B.Tech/B.E., M.Tech, BE-Bachelor of engineering
Location: Hyderabad, Telangana,
Hiring Process: Written Test, Technical Interview, HR Interview
Job Description:
- Implementation of ServiceNow Modules, administration, improvement and support of latest ServiceNow platform.
- Perform minor and major enhancements requests to a clients ServiceNow instance(s), including changes to the user interface, system properties, foundation data, existing workflows.
- Extensive experience of working with ServiceNow glide objects such as GlideRecords, GlideSystem, GlideAggregate, GlideAjax etc.
- Implementation of ServiceNow Modules, administration, improvement and support of latest ServiceNow platform.
- Perform minor and major enhancements requests to a clients ServiceNow instance(s), including changes to the user interface, system properties, foundation data, existing workflows.
- Extensive experience of working with ServiceNow glide objects such as GlideRecords, GlideSystem, GlideAggregate, GlideAjax etc.
- Facilitate roll out of new applications and modules in ServiceNow
- Perform ServiceNow upgrade administration assistance to ensure clients leverage of the latest releases of the ServiceNow application ensuring implementation occurs in a timely manner with minimal or no disruption to client IT operations
- Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
- Ensure tool configuration consistency across development, testing and production environments
- System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
- Event Management, Discovery, Service Mapping and Orchestration
- Should know the offerings available with ServiceNow ITOM Suite as well as CMDB.
- Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting
- Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)
- Effective communication skills via verbal and non-verbal methods
- Strong attention to detail
- Manages work against an often-demanding timeline
About Company :
As the world becomes more complex and digitised, we are helping people and businesses seize the opportunities of the future of work. The success of people and how they work together is our focus. We are always there and always on for our customers.We have an unwavering commitment to best in class corporate governance.
Across the world, we help businesses optimise their talent and transform their workforces, and build the employability of people. This is making the future work.
Every year, our 30,000 colleagues worldwide enable millions of people to succeed in the world of work, and support more than 100,000 organisations with their human capital needs. We upskill and reskill more than half a million people annually, enhancing employability and accelerating careers. We build and incubate capabilities in areas where persistent skills shortages exist and connect that talent to organisations to power their success.
As a leader in the world of work, we have taken a leadership role in advancing the HR sector. From ensuring responsible and ethical business practices, to advocating for a new social contract that protects all workers, and all forms of work – permanent, temporary or freelance. These are just a few of the ways we are proud to be leading the industry forward.
The Adecco Group works in the areas of workforce solutions, talent solutions and technology solutions, and operates three Business Units: Adecco, LHH, Modis.
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