Role : Support Analysts
Company Name : Deloitte
Company Website: www.deloitte.com
Experience : Freshers 0 - 1 Years
Mode of Interview: Virtual
Salary : Best in Industry
Education : B.E/ B.Tech
Location: Gurgaon, Hyderabad, Mumbai, Bangalore
Hiring Process: Written Test, Technical Interview, HR Interview
Job Description:
- Focus on delivering world class customer service to every customer coming at the ITS Walk-up.
- Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existing
- Install and configure firm-standard images on laptops &
- Interface with outside customers and vendors as required
- Follow direction of immediate supervisors or managers to implement new
- Provide after-hours emergency support on a rotational basis as outlined per ITS service level
- Provides Mobile Device deployment & support; activities include End user guidance and recommendations, activation, account modifications, configuration, testing, problem identification and
- Grows relationships with business users at all levels in organization.
- Promotes ITS services, engages customers to understand business needs and maintains ownership for problem resolution. Maintains other technology related updates to enhance the customer
- Adhering to existing processes. Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets.
- Adheres to policy and Service Level Targets (SLT’s) through accurate recording of service activities, asset transactions, data retention, and PC compliance Performs password resets and workstation management in Active Directory.
About Company : Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.
Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more.
>>>>>Click Here To Apply<<<<<
