Role : Technical Support Executive
Company Name : Zycus
Company Website: www.zycus.com
Experience : Freshers (0 to 1 Years)
Mode of Interview: Virtual
Salary : As Per Industry Standared
Education : Engineering Graduate (BE/ BTech) in CS/IT/Electronics
Location: Bangalore
Hiring Process: Technical Interview, HR Interview
Job Description:
- Engineering Graduate (BE/ BTech) in CS/IT/Electronics
- Experience Level: 0-1 years
- Strong written and verbal communication skills
- Willingness to work in Shifts
- Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems
- Ability to collaborate with various internal and external stakeholders
- Ability to multitask, learn, execute and excel
- Understanding of Supply chain operations, e-procurement tools, Incident Management Tools & knowledge of ITIL concepts will be an added advantage
- Be part of a 24/7 support team supporting Zycus's Source-to-Pay procurement suite
- Be the first point of Contact for Customers having queries/ issues related to Zycus products
About Company :
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
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