Role : Customer Care Professional
Company Name : SaffronStays
Company Website: www.saffronstays.com
Experience : 3-4 years
Mode of Interview: Virtual
Salary : As Per Industry Standared
Education : Any Gradauate
Location: Mumbai Metropolitan Region
Hiring Process: Technical Interview, HR Interview
Job Description:
- Be the SPOC for the customer post booking confirmation
- Resolve any customer issues post booking confirmation
- Coordinate with guests for feedback and reviews
- Will have to cross-sell and up-sell the product to the possible customers
- Key Requirements & Skills:
- Excellent communication skills
- Empathy
- Handling escalations
- Ability to foster relationships with customers
- Problem-solving skills
Perks:
- Opportunity to Travel (Expenses reimbursed)
- Opportunity to network
- Alternative Saturdays off
- Paid leaves, Insurance & PF
About Company :
Plans toh itne bante hai, but plans with your loved ones are too precious to risk. At SaffronStays, we believe vacations are about togetherness and bonding, in your own private space, away from maddening crowds.
Where you celebrate the highlights of your life;
Where enjoying the pool means having one all to yourself;
Where fresh, home-cooked meals are served with style and love;
Where spending time with your loved ones means more than just meeting them in a lobby;
Where no family members, whether colleagues or four-legged ones, get left behind.
We go to extreme lengths, to handpick India’s hidden gems, away from the chaos of city life, to find villas, homestays, and estates, with breath-taking views, gorgeous aesthetics and the right home-like vibe, all within driving distance from your city.
We are challenging and redefining the very concept of luxury in hospitality; shifting the narrative from chandeliers, chocolates and caviar to privacy, panoramas and patios.
So, who are we? A hospitality startup born out of a deep desire of our Founders - Tejas and Deven - to curate a home away from home, where we marry the comforts of a luxury hotel, to the privacy and warmth of a Home.
Looking forward to hosting you soon!
>>>>>Click Here To Apply<<<<<
