Role : Executive - Technical Support/Customer Support
Company Name : Kireeti Soft Technologies
Company Website: www.kireetisoft.com
Experience : Freshers (0-2 yrs)
Mode of Interview: Virtual
Salary : As Per Industry Standared
Education : Any Graduate
Location: Hyderabad (Work from Office)
Hiring Process: Written test, Technical Interview,HR Interview
Job Description:
- We are looking for Customer Support Executive (female candidates only), who can interact and process information in response to issues generated over email & Incoming calls related to our Software.
- Candidate should have good communication speaking skills in English; Hindi & Telugu. (Tamil or Kannda will be add on)
- Outstanding customer interaction skills and ability to handle any customer situation
- Ability to develop & maintain positive working relationship with clients & as well as with team members.
- Desired Candidate Profile :
- Providing customer support through emails & incoming calls.
- Attract potential customers by answering our Software and service-related questions & suggesting the right information about our product, based on customer's information.
- Resolving customer complaints brought to your attention.
- Excellent written and verbal communication skills in English language is a must.
- Good typing speed is Required
- Team worker or Self-motivation Power.
- Energetic & self-motivated & team player.
- Good knowledge of computers and the Internet & ability to develop new skills.
- Must have Computer knowledge (MS- Office)
- Candidates knowing multi languages will be add on
- Candidates should be willing to travel other states for Product Training purpose
About Company :
Essel has pioneered a new trend in the Indian software industry by providing comprehensive, qualitative solutions for our customers. Our commitment to provide the best, our expertise, and our acumen ensure our progress every moment, and made us capable of thinking and delivering more than the obvious.
Started in 1995 as a firm with a view to reduce the gap between business people and computers by providing quality software & services, Kireeti soft has come a long way to achieve landmark in the field of excellence.
With the strong belief that necessity is the mother of all inventions, Kireeti soft associated closely with people of different trades to understand their necessities and invented application based software to suit their needs. Completed major expansion in 2000 by incorporating Limited company "Kireeti Software & Services Ltd" and the firm also merged with the new company.
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